Forum Discussion

PLWEI's avatar
PLWEI
Contributing User
2 years ago

I can't find live chat on my desktop.

Hi, Would you know why I can't seem to locate live chat on my desktop.  Initially I thought it's due to being too busy but I then found I could see live chat icon if I use my ipad.  

live chat
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi PLWEI,

     

    Thank you for bringing this to our concern. Have you tried clearing your cache or changing the browser? After you clear the cache or change the browser, you can go to Contact us | MYOB to contact our live chat support. Let me know how it goes.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

     

     

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi PLWEI,

     

    Thank you for your patience. Do you still need assistance with this? Please let us know if you still need help and we'll be glad to assist you.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai 

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    2 years ago

    Hi PLWEI,

     

    Thank you for bringing this to our concern. Have you tried clearing your cache or changing the browser? After you clear the cache or change the browser, you can go to Contact us | MYOB to contact our live chat support. Let me know how it goes.

     

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

     

     

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