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Steveb2's avatar
Steveb2
12 months ago

MYOB 2023.10 not displaying

On startup of MYOB2023.10 the acive screen appears to be of in space. To explain, I start MYOB as normal and when hovering over the Icon on the taskbar it shows a window but will not display on eithe...
  • Genreve_S's avatar
    Genreve_S
    12 months ago

    Hi Steveb2, 

     

    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your difficulties accessing your program. Generally, the application is not responsive if it's not finished updating to the new version. I recommend opening the application again to see if the issue persists until now. If the issue persists, please uninstall and reinstall the application. 

     

    Let us know if you require any further assistance with this. 

     

    Thanks,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
12 months ago

Hi Steveb2, 

 

Thanks for posting your concern in the forum. 

 

I'm sorry to hear about your difficulties accessing your program. Generally, the application is not responsive if it's not finished updating to the new version. I recommend opening the application again to see if the issue persists until now. If the issue persists, please uninstall and reinstall the application. 

 

Let us know if you require any further assistance with this. 

 

Thanks,
Genreve

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