Forum Discussion

Moira32's avatar
Moira32
Experienced Cover User
4 years ago

MYOB Account Right Web Browser

Hi  Just a few questions re the New Account Right Web Browser version.   1. Do you still do a back up of company file in web browser - if so how? 2. How do you enter non standard GST amounts for ...
  • Komal_S's avatar
    Komal_S
    4 years ago

    Hi Moira32 


    The MyAccount section can only be accessed by the primary contact on the account and not the admin/owner. If you're not sure who's registered as the primary contact, please send me your serial number by Private Message so I can check that for you.

     

    Adjusting the GST by few cents directly won't be possible either at this stage and such changes would have to be made in the desktop version till it's implemented in the browser. Regarding your query on the P&L reports, our teams are still working on this, and whereas I don't have an ETA at this stage, we'll post an update as soon as we have further information. 

Komal_S's avatar
Komal_S
MYOB Staff
4 years ago

Hi Moira32 

 

The web browser version does not have the functionality of backing up a file and also new tax codes cannot be created, only existing ones can be combined or edited. This is something that might be looked at in future development.

 

Regarding your query of getting an error while accessing My Account, it's occurring because only primary contact on the account can access that section. Therefore, if you wish to update the billing details through MyAccount, please get the primary contact to update those details. 

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