Forum Discussion

sanjita_prasad's avatar
2 years ago

MYOB repeatedly requesting to update version

Hi   One of our MYOB user has been getting the request to update the AccountRight version every time she logs in into MYOB every morning. There are three MYOB users in our office it the upgrade but...
  • Doreen_P's avatar
    2 years ago

    Hi, sanjita_prasad 

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    If one of the users is being prompted to update the version of AccounRight, kindly choose the option to update the software. Also, if the other two users are not being prompted to update AccountRight and only one user is experiencing the issue, it is because updating the AccountRight version will not automatically update all the users' software versions, especially if they are using different devices.

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen