Forum Discussion

Kinexus-May's avatar
Kinexus-May
Contributing Cover User
10 months ago

our Jan 24 MYOB tax invoice for monthly subscription showing zero charge

And most recently we only can access read only myob file, is there something wrong with it? we didn't receive any emails regarding failed credit card charge or any notices, please notify how we can ...
  • Princess_R's avatar
    Princess_R
    10 months ago

    Hi Kinexus-May,

     

    I hope this message finds you well! I'm pleased to inform you that I've brought your concern to the relevant team, and we've successfully resolved the issue with your MYOB subscription. Everything should be working smoothly now. Please feel free to reach out if you encounter any issues. Our team is always here to help.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
10 months ago

Hi Kinexus-May,

 

Thank you for your post.

 

I'd like to investigate this further to provide you with the most accurate solution. To do so, I'll need to gather some additional information from you. I'll be reaching out to you via private message to collect the necessary details. Please keep an eye on your Community Forum inbox, and we'll continue addressing your concerns through that channel.

 

Cheers,

Princess

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