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Angela28's avatar
Angela28
Trusted Cover User
7 months ago

Passwords / User Access

Hi Everyone,    I've been managing a few different accounts online by signing in with my my.myob login. By doing this, I'm never prompted for a username or password for the files.    I have no U...
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  • Princess_R's avatar
    Princess_R
    6 months ago

    Hi Angela28,

     

    I see you're having trouble sending me a private message. No stress, I'm here to help. I've had a look at your account and done a bit of magic with a fix script that should sort out your user access issue. Try logging out and then back in using the Administrator User ID with no password. You should be able to see the User Access menu then. 

     

    Feel free to post anytime you need further assistance.

     

    Cheers,

    Princess

Angela28's avatar
Angela28
Trusted Cover User
6 months ago

Hi Princess,

 

Im unable to send you a PM for some reason. 

 

User Access Tab from the Setup menu is missing in **** file. My user is Administrator 1.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator
    6 months ago

    Hi Angela28,

     

    I see you're having trouble sending me a private message. No stress, I'm here to help. I've had a look at your account and done a bit of magic with a fix script that should sort out your user access issue. Try logging out and then back in using the Administrator User ID with no password. You should be able to see the User Access menu then. 

     

    Feel free to post anytime you need further assistance.

     

    Cheers,

    Princess

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