I'm having the same issue in the last week or so when I try to log in. I'm getting a security alert. The only work around is to say yes to proceed in order to allow log in. I've had numerous issues trying to log into since the last patch.
Hi Lynch,
I'm afraid the security alert you received is not caused by MYOB instead, it is an issue blocking the client computer from downloading and installing the new certificate. No worries - , I'll be more than happy to assist you in resolving your concern about security alert. Please follow the steps provided below to correct the situation:
To install the certificate:
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
Hi Doreen_P
I've clicked on the link provided and have got a "Warning: Potential Security Risk Ahead" message.
Hi Lynch,
Thanks for getting back to us!
Even though the message might seem a bit alarming, I want to assure you that the link is completely safe, and you can proceed without any worries. However, if you still have concerns about the link's security, I'd suggest looking for alternative sources for the certificates. It's important to note that these certificates are not from MYOB. Since this seems to be more of a computer-related issue rather than something specific to MYOB, I recommend discussing it with your IT Personnel for further guidance and reassurance.
In the meantime, feel free to create a new thread if you require any other assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users find this information.
Thanks,
Genreve
