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SallyC_1983's avatar
SallyC_1983
Contributing User
2 years ago

Unable to edit payment/billing details

I am trying to update our payment details for our MYOB subscription, however when I log in and go to 'View Payment Details' there is no option to edit.   I have tried following the online instructi...
  • Yanike_S's avatar
    Yanike_S
    2 years ago

    Hi SallyC_1983 

     

    Thanks for your post. To update your payment profile/credit card details with MYOB, you do need to be the billing/subscription contact on the account. Once you are:

    1. Open My Account (myaccount.myob.com)
    2. Click View payment details to see the currently used billing details
    3. Click Edit
    4. Choose either Credit / debit card or Direct debit
    5. Enter in the requested details and click Save
Yanike_S's avatar
Yanike_S
MYOB Staff
2 years ago

Hi SallyC_1983 

 

Thanks for your post. To update your payment profile/credit card details with MYOB, you do need to be the billing/subscription contact on the account. Once you are:

  1. Open My Account (myaccount.myob.com)
  2. Click View payment details to see the currently used billing details
  3. Click Edit
  4. Choose either Credit / debit card or Direct debit
  5. Enter in the requested details and click Save

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