Unable to log in to Myob Accountright
Myob Accountright is not allowing me to open my company files, it keeps going to the login screen and when I enter my credientials it goes back to the open files page
Forum Discussion
Hi
I am still having this trouble.
I can't log in.
It takes so long and asks me to enter my email address so many times then the page I put my password in looks dodgy.
Hi bunyippreschool,
Thank you for reaching out to us.
We were able to execute a fix on your company file. If the looping continues when logging in, we recommend clearing your AccountRight cache. If you're still experiencing the looping when logging in, we highly recommend using our virtual assistant MOCA.
It's designed to dive deeper into issues like this. Give it a go! Feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.
Feel free to create a post again if you encounter any issues.
Best regards,
Doreen
