Forum Discussion

Darryn2's avatar
Darryn2
2 years ago

Verification of old versions

Trying to verify an old version of my MYOB with absolutely no luck, So frustrating. Has been working up to now and now wont verify online and do you think you can get someone on the phone, On hold ...
  • Isaiah_C's avatar
    Isaiah_C
    2 years ago

    Hi Darryn2,

     

    Thank you for reaching out to us and welcome to the Community Forum! We appreciate you for being one of our valued customers. It's understandable why you are frustrated for not being able to verify/confirm your file. And for not being able to get someone on the phone. We appreciate your patience during these times. We have made support easy and accessible via self-help portals and Live Chat.

     

    Thank you Oldie for sharing the information about our online activation and confirmation of file. Activating and confirming older MYOB products, has detailed information and instructions to assist you with this. Just in case the steps that was provided by Oldie still didn't work, please send me a Private Message containing the following:

     

    • Serial number
    • Business name
    • Company File ID and build number (Help>>About MYOB AccountRight)

     

    Please let me know if you need further help.

     

    Kind regards,

    Sai

Isaiah_C's avatar
Isaiah_C
MYOB Moderator
2 years ago

Hi Darryn2,

 

Thank you for reaching out to us and welcome to the Community Forum! We appreciate you for being one of our valued customers. It's understandable why you are frustrated for not being able to verify/confirm your file. And for not being able to get someone on the phone. We appreciate your patience during these times. We have made support easy and accessible via self-help portals and Live Chat.

 

Thank you Oldie for sharing the information about our online activation and confirmation of file. Activating and confirming older MYOB products, has detailed information and instructions to assist you with this. Just in case the steps that was provided by Oldie still didn't work, please send me a Private Message containing the following:

 

  • Serial number
  • Business name
  • Company File ID and build number (Help>>About MYOB AccountRight)

 

Please let me know if you need further help.

 

Kind regards,

Sai

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.