Forum Discussion

nduro's avatar
nduro
Experienced User
5 months ago

Analyse Sales [Item] Report - Sold ITEM displaying as NEGATIVE but this is not correct.

Hi All,   We have another glitch in our Analyse Sales [Item] Report that we have noticed today. One product is showing as a NEGATIVE which is not correct and throws sales figures out alot.   It m...
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  • Earl_HD's avatar
    Earl_HD
    5 months ago

    Hi nduro , 

    No worries, I found the information in our previous conversation. I've arranged an online script for your file to fix this issue. Please log out and log back in to see if it resolves the problem.

    Feel free to start a new post if you have further queries and one of us will be happy to assist you.

    Regards,
    Earl

Earl_HD's avatar
Earl_HD
MYOB Moderator
5 months ago

Hi nduro , 

No worries, I found the information in our previous conversation. I've arranged an online script for your file to fix this issue. Please log out and log back in to see if it resolves the problem.

Feel free to start a new post if you have further queries and one of us will be happy to assist you.

Regards,
Earl

  • nduro's avatar
    nduro
    Experienced User
    5 months ago

    Hi Earl_HD 

     

    Thanks for that. Seems fixed.

     

    Is there anyway to avoid this or a random glitch that will need fixed occassionaly?

     

    Thaks Nathan

  • nduro's avatar
    nduro
    Experienced User
    3 months ago

    Hi Earl_HD 

    Hope all is well. We are getting the NEGATIVE incorrect errors in reports again randomly. You have helped correct this before with Online Script.

     

    Can you please assist again? Is there any way to stop this happening?

     

    Thanks 

     

    Nathan

    • Earl_HD's avatar
      Earl_HD
      MYOB Moderator
      3 months ago

      Hi nduro

      Thank you for reaching out. I’ve set up an online script for your file to address this issue. Please log out and log back in to see if the problem is resolved. Sometimes, discrepancies in the software require backend adjustments. If the issue persists, don’t hesitate to start a new post, and we’ll be happy to assist you further.

      Regards,
      Earl

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