Forum Discussion

jenna9817's avatar
jenna9817
Contributing User
4 months ago

Back up and restoring Files

Morning All, 

 

we have a branch in WA that we are closing so therefore we no longer need the MYOB subscription for that branch. 

 

If we back up the company file for WA will we still be able to access the files in future when we close our subscription? 

 

Thank you for the help 

 

  • Isaiah_C's avatar
    Isaiah_C
    4 months ago

    Hi jenna9817,

     

    I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

     

    Regards,

    Sai

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 months ago

    Hi jenna9817,

     

    I understand that you need to cancel your subscription. Rest assured, even after cancellation, you'll still have read-only access to your data, allowing you to view your information and reports. Additionally, if you've created a backup file, you'll be able to restore and access that data whenever you need.

     

    Regards,

    Sai

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator
        3 months ago

        Hi,

         

        You are always welcome! If you need any assistance in the future, please feel free to post again.

         

        Regards,

        Sai

         

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