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FionaL's avatar
FionaL
Contributing Cover User
6 months ago

Balance Sheet not balancing

Our Balance Sheet is unbalanced now after many years of being very much balanced!

 

I have tried the one cent trick as suggested by others in similar predicaments with no luck.

 

My original request for this problem was replied to by Genreve who suggested I rollover my file and then check.  So, I've done that, and the file is still not balanced.

 

Any help out there?

 

Fiona L

  • Hi FionaL

     

    Sorry for the delay. I'm just checking in to see if you're still having issues with your balance sheet not balancing out. Usually, refreshing the historical balance does the trick, but since you've already tried that and it's still not working, could you please send us a private message with some screenshots of the reports? We'll dive into it and figure out what's going on behind the scenes. Looking forward to hearing from you soon!

     

    Cheers,

    Princess