Forum Discussion

BenzH's avatar
BenzH
Cover User
4 months ago

Balanced Sheet out of balance

Hi 

I got a client whos bs is out of balance. Net assets do not equal to equity..

Could someone please help?

Thank you

 

  • Jeffro11's avatar
    Jeffro11
    Contributing User

    Hi

     

    Run a Trial Balance and check for differences.

     

    JS

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi BenzH

     

    If your balance sheet if out of balance, no worries, I can assist you with that. To correct the situation, you may need to refer to the steps below:

     

    • Create a backup of your company file
    • Go to Setup >> Balances >> Account Opening Balances
    • Select an account with a $0 opening balance (make sure they remember the account - write it down)
    • Enter a $1 opening balance for this account and click Ok
    • Go back to Setup >> Balances >> Account Opening Balances and remove the $1 opening balance, returning it to $0 again
    • Click Ok
    • Run the Balance Sheet again and check that it balances

    If there's anything you need assistance with, don't hesitate to reach out to us again.

     

    Best regards,

    Doreen

    • BenzH's avatar
      BenzH
      Cover User

      Hi Doreen, 

      Sorry to get back to you so late. I have tried the ways you suggested, it still can't balance. Could you please check? Thank you.

      • Doreen_P's avatar
        Doreen_P
        MYOB Moderator

        Hi BenzH,

         

        I get that you're still having issues with Balance Sheet being out of balance. The issue you're experiencing may require more investigation. With that, I highly suggest getting in touch with our live chat. To get through to a live chat agent, you will need to get in touch first to our virtual assistant, MOCA through myob.com/support. Don't worry, if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

         

        Best regards,

        Doreen