Forum Discussion

biggerfish's avatar
biggerfish
Contributing User
2 months ago

Custom report- fail to load

Getting failed to load error on a custom P&L I need to send to a client today. 

How can I get this working?

 

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi biggerfish,

     

    There could be a few reasons why the report shows this error message. Let's check a couple of things:

    • Make sure no header accounts are registered as detailed accounts under another header account.
    • Try running the report shorter, as sometimes this can cause an error.

    If the issue persists after trying these steps, I recommend creating a support ticket from the My Account page.

     

    Feel free to reach out if you need any more help.

     

    Thanks,

    Genreve

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