When I run the Job Activity (Summary and Detail) Report - it does not pick up one of the expense accounts (wages and salaries) except for one employee. However, it does pick up associated expense accounts (superannuation and allowances) for ALL employees. I have been using this report for years with no problems.
I have cleared the cache in the local app data file.
Can you please suggest another solution.
Hi Lost,
It's a bit odd that your expenses account, especially for wages and salaries, is missing from the Job Activity report when it worked fine before. Since you've already cleared the cache in the local app data file, try double-checking all the filters and make sure to include balance sheet accounts. Also, see if the transactions show up in the Job Profit and Loss report.
If the expenses still don't appear, you'll need to contact our support team for more help. You can either use our live chat via MOCA or raise a support ticket through My Account.
Cheers,
Princess
