Forum Discussion

JanetteK's avatar
JanetteK
Contributing Partner
6 years ago

Reports timing out

I am trying to run reports and constantly get a time out error.  I am working on a file in the cloud.  I notice on posts from previous years that it is possible to extend the time out period.  Can anyone supply this to me please.

 

  • Hi JanetteK 

     

    The timeout extender can be found on our Community Forum post, AccountRight Timeout Extender. As this does involve modifying a specific file on your computer, you may want to speak with your IT professional for assistance

  • Neil_M's avatar
    Neil_M
    Former Staff

    Hi JanetteK 

     

    The timeout extender can be found on our Community Forum post, AccountRight Timeout Extender. As this does involve modifying a specific file on your computer, you may want to speak with your IT professional for assistance