Forum Discussion
this is always happening to us also, we have spent over five hours on the phone trying to get it sorted. They are impossible to contact and the customer service is the worst. we are looking to move to xero. It has happened again and now we are locked out. PLus now we cannot get though on the phone it just hangs up. There seems to be a payment issue with MYOB.
- Zappy3 years agoValued Cover User
Not correct.
And good luck contacting Zero.
- Farq3 years agoContributing User
whats not correct?
- Zappy3 years agoValued Cover User
Myob is NOT impossible to contact.
I should know.
I've done it myself.
Hundreds of times.
And thanks for your question.
Kr
- Farq3 years agoContributing User
Everything I have said is truthful. This has happened to us 3 times and has taken 5hrs to try and sort out. 5hrs being the time spent on hold, then them trying to sort it. The min time i have been on hold is 45min before speaking to someone. this is an on going issue.
- Zappy3 years agoValued Cover User
It has NEVER happened to me in over 20 years.
I have NEVER spent forty five minutes on hold.
Kr
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.