Forum Discussion
this is always happening to us also, we have spent over five hours on the phone trying to get it sorted. They are impossible to contact and the customer service is the worst. we are looking to move to xero. It has happened again and now we are locked out. PLus now we cannot get though on the phone it just hangs up. There seems to be a payment issue with MYOB.
- Zappy2 years agoValued Partner
Not correct.
And good luck contacting Zero.
- Farq2 years agoContributing User
whats not correct?
- Zappy2 years agoValued Partner
Myob is NOT impossible to contact.
I should know.
I've done it myself.
Hundreds of times.
And thanks for your question.
Kr
- Farq2 years agoContributing User
Everything I have said is truthful. This has happened to us 3 times and has taken 5hrs to try and sort out. 5hrs being the time spent on hold, then them trying to sort it. The min time i have been on hold is 45min before speaking to someone. this is an on going issue.
- Zappy2 years agoValued Partner
It has NEVER happened to me in over 20 years.
I have NEVER spent forty five minutes on hold.
Kr