this is always happening to us also, we have spent over five hours on the phone trying to get it sorted. They are impossible to contact and the customer service is the worst. we are looking to move to xero. It has happened again and now we are locked out. PLus now we cannot get though on the phone it just hangs up. There seems to be a payment issue with MYOB.
Not correct.
And good luck contacting Zero.
whats not correct?
Everything I have said is truthful. This has happened to us 3 times and has taken 5hrs to try and sort out. 5hrs being the time spent on hold, then them trying to sort it. The min time i have been on hold is 45min before speaking to someone. this is an on going issue.
It has NEVER happened to me in over 20 years.
I have NEVER spent forty five minutes on hold.
Kr
Lies, but of course you would try and defend the bad service and wait times being, Myob Certified for over twenty years. Degree qualified registered BAS agent 92779001. Thorough, meticulous, diligent. Bookkeeping service, Myob installation setup and training.
MYOB Certified Consultants are expert partners who are required to retrain annually in MYOB Products
Hardly bias
