Forum Discussion

actioningps's avatar
actioningps
21 hours ago

Reversing a payment for multiple invoices

Hello,

We received one payment say $1,000 for 10 invoices.

When I reversed one invoice payment, the whole $1,000 appears in unallocated bank transaction. However only one invoice payment was reversed. 

How can I reverse the all invoices? Do I need to go through and do it one by one? 

Because at the moment, the $1,000 has no corresponding invoices to match anymore.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    4 hours ago

    Hi actioningps,

     

    When reversing payments that were applied to multiple invoices, it's important to handle each invoice individually in MYOB. Since you mentioned that only one invoice was reversed and the full $1,000 now appears as an unallocated bank transaction, the system has likely removed that payment from one invoice but not the others.

     

    Regards,

    Sai