Reversing a payment for multiple invoices

Question

Hello,We received one payment say $1,000 for 10 invoices.When I reversed one invoice payment, the whole $1,000 appears in unallocated bank transaction. However only one invoice payment was reversed.&nbsp;How can I reverse the all invoices? Do I need to go through and do it one by one?&nbsp;Because at the moment, the $1,000 has no corresponding invoices to match anymore.

isaiah_c · Answer

Hi actioningps,
&nbsp;
When reversing payments that were applied to multiple invoices, it's important to handle each invoice individually in MYOB. Since you mentioned that only one invoice was reversed and the full $1,000 now appears as an unallocated bank transaction, the system has likely removed that payment from one invoice but not the others.
&nbsp;
Regards,
Sai

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Reversing a payment for multiple invoices

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