Forum Discussion

AJBKR's avatar
8 months ago

record return reversal purchase payment

Hi.  I have receive the reservsal payment form purchase due to change of the bank account.  how can i record the payment?

  • Hi AJBKR,

     

    Thank you for your post and your patience in waiting for a response.

     

    Welcome to the Community forum!

     

    If you've reversed a purchase, a supplier debit will be created, and you can settle this by applying it to another purchase or recording a refund. These help articles: Supplier returns, debits, and refunds/Setting supplier debits have information to assist with this.

     

    Feel free to create a new post if you require further assistance.

     

    Cheers,

    Princess

  • Hi AJBKR,

     

    Thank you for your post and your patience in waiting for a response.

     

    Welcome to the Community forum!

     

    If you've reversed a purchase, a supplier debit will be created, and you can settle this by applying it to another purchase or recording a refund. These help articles: Supplier returns, debits, and refunds/Setting supplier debits have information to assist with this.

     

    Feel free to create a new post if you require further assistance.

     

    Cheers,

    Princess