Forum Discussion

Jeffro11's avatar
Jeffro11
Contributing User
2 years ago

Alerts for supplier bank account changes

Hi,

 

How can I as an Administrator receive notifications when if someone changes supplier bank details?

 

It is an essential that I'm aware of all masterfile changes to validate the authenticity.

  • Leneth_A's avatar
    Leneth_A
    2 years ago

    Hi Jeffro11, 
     
    Thanks for your post and welcome here to the Community Forum. Thank you for flagging your inquiry with us. We regret that you encountered difficulties receiving the notification if there are changes made in supplier bank details and we appreciate your patience regarding this matter. 
     
    Regarding your concern, any changes to the supplier bank account will trigger a security email to the owner of the AccountRight Live file. If the owner has changed, you will need to fill out a Change of Details form so the emails can start going to the next nominated contact. 
     
    If you require a change to AccountRight Live Owner, I will be sending a private message to you with the information and instructions that will further assist you. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
     


    Feel free to post again anytime you require further assistance. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi Jeffro11, 
     
    Thanks for your post and welcome here to the Community Forum. Thank you for flagging your inquiry with us. We regret that you encountered difficulties receiving the notification if there are changes made in supplier bank details and we appreciate your patience regarding this matter. 
     
    Regarding your concern, any changes to the supplier bank account will trigger a security email to the owner of the AccountRight Live file. If the owner has changed, you will need to fill out a Change of Details form so the emails can start going to the next nominated contact. 
     
    If you require a change to AccountRight Live Owner, I will be sending a private message to you with the information and instructions that will further assist you. To access this, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears.
     


    Feel free to post again anytime you require further assistance. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers,  
    Leneth

  • Leneth_A's avatar
    Leneth_A
    Former Staff
    2 years ago

    Hi Jeffro11, 

    Thank you again for flagging your concern to us. We will be closing this thread now. If you encounter any other issues, please feel free to start a post again and one of our moderators will attend to it.

     


    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Cheers,  
    Leneth

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