Forum Discussion

Hubertien's avatar
Hubertien
Experienced User
3 years ago

Approving Bank Feeds with one payment for 2 items

Hello Community, I feel like a dummy on this. Not sure why but my bank feed is displaying a payment amount of $450.13 which actually comprises 2 individual payments, $6 and $444.13.   See screens...
  • Tracey_H's avatar
    Tracey_H
    3 years ago

    Hi Hubertien 

     

    Thanks for those screenshots, You can delete the electronic payment which will put the Pay Bills transactions back in the Prepare electronic payments window. Then reprocess the electronic payment, select the correct bank account and tick both transactions so that they appear as one lump sum for matching with the bank feed. As payment has been made you don't need to save the bank file or upload to your bank.

     

    Please let me know if you need further help.

     

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