Forum Discussion

Fiona_Ellis's avatar
Fiona_Ellis
Experienced User
5 years ago

Bank Feed not Associated warning

One of my client files was recently upgraded from V 19.5 to AccountRight Live. Bank feeds are up and running, but a strange Warning message keeps appearing in the bank feeds screen saying " Warning -...
  • Tracey_H's avatar
    Tracey_H
    5 years ago

    Hi Fiona_Ellis 

     

    That message usually means that one or more bank feeds do not have an associated account in the Manage Bank Accounts window. If there is a bank feed with a cancelled status or that is not active you can create a dummy bank account in the Accounts List to assign to the associated account. That should stop the warning as it is now finding an associated account.

     

    Please let me know if this resolves the problem.

Tracey_H's avatar
Tracey_H
Former Staff
5 years ago

Hi Fiona_Ellis 

 

That message usually means that one or more bank feeds do not have an associated account in the Manage Bank Accounts window. If there is a bank feed with a cancelled status or that is not active you can create a dummy bank account in the Accounts List to assign to the associated account. That should stop the warning as it is now finding an associated account.

 

Please let me know if this resolves the problem.

  • Fiona_Ellis's avatar
    Fiona_Ellis
    Experienced User
    5 years ago

    Yes! Thanks, there was one credit card that did not have an associated account so I have now assigned one to it.

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