BANK feed not up to date
- 2 months ago
Thank you for your reply. I did contact MYOB support by phone - twice - the first time they hung up on me. After searching for what to do quite thoroughly and not finding an answer, I rang back and after a bit more time of waiting around there was a simple solution that I couldn't find written anywhere.
For those also missing bank feed transactions:
On the Bank Feeds window (desktop) usually the bankfeeds will just appear when you click on your account number - if they dont - then click next to it where it says GET BANK TRANSACTIONS. - Log in with your usual email and password and this triggers the bank transactions. Granted I then received all the missed transactions since 2021 which I had to un-approve & hide until I got up to my last rec. But better than chasing an answer all day long.