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simonk2's avatar
simonk2
3 months ago

Bank feed-split single deposit to reconcile 2 x invoices

We recently processed 2 x credit card transactions on the same day. One was $357.62 and the other $786.06. These both appeared on the bank feed as a single transaction of $1143.68. My question is h...
  • simonk2's avatar
    simonk2
    3 months ago

    Thanks for your response, it pointed us in the right direction.

    The Tall Emu/MYOB CRM allows a deposit invoice to be generated and places it in the Deposit TE account. When the goods are actually shipped and a sales invoice is generated the deposit amount is credited against the invoiced amount hence the NIL balance as you described.

    What we did was a "receive money" for this client against the Deposit TE account which then allowed us to find and allocate the transaction.

    Thanks for your help.

Freman's avatar
Freman
Trusted Partner
3 months ago

The 2 invoices in question need to be paid from the Receive Payments button on Sales Command Centre. Make sure the checkbox for 'Undeposited Funds' is selected.

 

Then from the Banking Command Centre you press 'Prepare Bank Deposit'. This screen will allow you to 'group' multiple customer payments into a single bank transaction  which will then allow to to correctly match in the Bankfeed screen.

 

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