Forum Discussion

FiSam's avatar
FiSam
Contributing Cover User
10 days ago

Bank Feeds not syncing

Dear team,

We got issue to see any transactions syncing in Bank Feeds since Friday last week, could you please check and advise what the issue is and address please as we need to reconcile the account in daily basis.

    • RyanH's avatar
      RyanH
      Contributing Cover User

      Same here. No bank feed today, Friday was ok though.

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi All,

     

    I'm sorry to hear that you're experiencing an issue with your bank feeds. At the moment, we haven't received any reports of this issue. Please reach out to our live chat agents through our virtual assistant MOCA or submit a support case via MyAccount, so we can investigate further for you.

     

    Regards,

    Sai