Bank Feeds not updated since 1 July 2020

Hi

In 2020, I registered for Bank feeds for 2 bank accounts.  I did not really use them and fell back to using the manual bank reconciliation.

I have decided to give the bank feeds another go.  When I press "get bank transactions", both accounts say that they were last updated as of todays date.  One account is up-to-date with transactions, however the last transaction on the other bank account is 1 July 2020 (even though it says that the bank feed was last updated today).    Nothing I have done so far has updated the transactions for this account.

I would appreciate any suggestions on how to fix this or what the issue may be :)

Thanks

Tracie