Bank Feeds
Hi, We are unable to add a new account to our bank feeds. We have 2 accoutns already but no one in the company has the ability to add a new account. Please can someone fix this so we can ad...
Forum Discussion
Hi Doreen,
We aready have 2 accounts linked. But we are trying to add a new account form the same bank.
Now no one in the comapny not even the owenr of the file has the abiltiy to click on the button and add new account. No one is able to see the buttons. Please can we get someone to check as there is an error that we cannot get access and therefore cannot get an application form to send to the bank.
Hi, Aspect2
Thanks for your response.
Kindly confirm if you receive any error messages when clicking the button to add a new bank account. Make sure to remove sensitive information before posting in the Forum. Also, you may follow the steps provided in The Help Article: Set up bank feeds for further information.
Please let us know how it goes on your end.
Best regards,
Doreen
Hi Doreen,
There is NO button to push on anyones account.
No option for buttons nothing
Hi, Aspect2
Thanks for updating us.
Kindly send us a screenshot where we can see that there is no option on your end to create a new account for bank feeds. make sure to remove sensitive information before posting in the Forum.
Best regards,
Doreen
Hi Doreen,
This is 2 different accounts with no bank feeds.
Both accounts are administrators.
