Forum Discussion

Jamie_Walton's avatar
Jamie_Walton
Contributing User
9 months ago

Bank Feeds

HI,   Yesterday we re-uploaded our file online and subscribed to live services but havent subscribed since 2020.   It looks like a bank feed was active for the last 3 years and over 5,000 transac...
  • Genreve_S's avatar
    Genreve_S
    9 months ago

    Hi Jamie_Walton, 


    Thanks for posting your concern in the forum. 

     

    I'm sorry to hear about your bank feed having transactions for the period your file was offline. I'll be happy to help you remove these transactions. To do that, I will send you a private message to collect information to create a case. 

     

    In the meantime, feel free to create a new thread if you require any other assistance. 

     

    Thanks,
    Genreve

Genreve_S's avatar
Genreve_S
MYOB Moderator
9 months ago

Hi Jamie_Walton, 


Thanks for posting your concern in the forum. 

 

I'm sorry to hear about your bank feed having transactions for the period your file was offline. I'll be happy to help you remove these transactions. To do that, I will send you a private message to collect information to create a case. 

 

In the meantime, feel free to create a new thread if you require any other assistance. 

 

Thanks,
Genreve