Forum Discussion

vidario1's avatar
vidario1
Trusted User
3 years ago

Direct debits - payments from customers

Hi there   Does anyone know how I would go about setting up a fortnightly direct debit payment from various customers? I have tried setting it up as a supplier ABA file (as it wouldn't let me choos...
  • SamaraM's avatar
    SamaraM
    3 years ago

    Hi vidario (vidario1)

     

    Thank you for your post. The function to create an ABA file is to allow users to pay suppliers or employees into their bank accounts using a bank file. This is only possible when you want to transfer money to other bank accounts, it won't work the other way around. 

     

    If you want to be able to withdraw by direct debit, you'll need to make arrangements with another provider, as that is not possible to do with AccountRight at this stage.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

SamaraM's avatar
SamaraM
Former Staff

Hi vidario (vidario1)

 

Thank you for your post. The function to create an ABA file is to allow users to pay suppliers or employees into their bank accounts using a bank file. This is only possible when you want to transfer money to other bank accounts, it won't work the other way around. 

 

If you want to be able to withdraw by direct debit, you'll need to make arrangements with another provider, as that is not possible to do with AccountRight at this stage.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

vidario1's avatar
vidario1
Trusted User
3 years ago

Thanks for confirming that this isn't possible in Accountright.

 

In the meantime I've found another solution that works.

 

Regards

vidario

  • ozigreen's avatar
    ozigreen
    2 years ago

    What is your temporary solution?

    • vidario1's avatar
      vidario1
      Trusted User
      2 years ago

      Hi

       

      In the end I entered them individually as recurring payments in Westpac Online, to correspond with the recurring transactions in MYOB.

       

      That was easier than mucking around with ABA-files.

       

      Cheers

      vidario

      • ozigreen's avatar
        ozigreen
        2 years ago

        Hi Vidario,  

         

        As a work around you have manually setup direct debits on banks website and need to add/remove/alter them manually.  I imagine this would be time consuming if you had 50-500 direct debits.  Until such time as AccountRight has the ability to create a direct debit ABA file, I use an Excel spreadsheet program called "ABA Creator"  available on the net.  It creates an ABA file for Direct Debits on your computer ready to upload to the bank and doesn't rely on any third party provider with customer information/details.  Hopefully in the future creating direct debit ABA files will be inbuilt into MYOB.

         

        thanks 

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