Double-up Deposits from bank feed
Hello, I am assisting a business with account right and we were having some issues reconciling the account. The girl who usaully handles the reconciliation always uses the bank feed to match ...
Hi MikaelaB
The instance usually occurs when you undo a transaction just like the deposit. After the transaction in the bank feed was undoed and subsequently was matched again it will result to a double up. So the best way to avoid this instance is to delete the transaction rather than undoing it and match it with a new transaction than subsequently matching after it was undoed.
I hope this make sense..
