Macquarie Bank Feeds haven't come through since 12/9/23...
Macquarie Bank Feeds haven't come through for an entire week. Last feed was 12/9/23...
Forum Discussion
Hi, This problem has gone on for long enough now. Surely it can be resolved within 2 weeks?
Please Escalate.
Can you please suggest a workaround?
If I import the bank statement will it mess everything up?
Which team is managing this at Macquarie?
Hi MalissaF,
Thank you for your post.
We appreciate your patience and understanding about this matter. It was escalated with the relevant team.
We've received an update from the bank feeds team just today, and this issue is now resolved. Please do not import your bank statements. This will create duplicate transactions as your bank feeds are active. We have now received the file, and it will take time to send data to the files. Kindly allow us to send data to your files until tomorrow.
Once again, thank you for bearing with us. We genuinely appreciate your understanding on this matter.
Cheers,
Princess
Hi Princess
Nothing still through in the MYOB data file? Have these been sucessfully loaded as advised yesterday?
