Forum Discussion

KimMarks's avatar
KimMarks
Cover User
4 years ago

Mistakenly deleted a reconciled transaction from March 2020

I mistakenly deleted a reconciled transaction from March 2020.   I initially thought I had recorded a transaction twice with the incorrect date, but after I deleted it my reconciliation was still s...
  • Tracey_H's avatar
    4 years ago

    Hi KimMarks 

     

    Thanks for your post. If a transaction has become unreconciled or been deleted in error the only way to fix the bank reconciliation is to undo the previous bank recs and re-reconcile. This means that you will need to undo all the bank reconciliations, re-record that transaction and then re-do the reconciliations.

     

    Before undoing the bank recs though I recommend taking a backup of your file. I'd also recommend having a printed copy of all the bank recs, you can use them to re-reconcile quickly by selecting all transactions in the Reconcile Accounts window and then untick the transactions in the Outstanding Cheques/Deposits on the report.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.