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KimMarks's avatar
KimMarks
Cover User
4 years ago

Mistakenly deleted a reconciled transaction from March 2020

I mistakenly deleted a reconciled transaction from March 2020.   I initially thought I had recorded a transaction twice with the incorrect date, but after I deleted it my reconciliation was still s...
  • Tracey_H's avatar
    Tracey_H
    4 years ago

    Hi KimMarks 

     

    Thanks for your post. If a transaction has become unreconciled or been deleted in error the only way to fix the bank reconciliation is to undo the previous bank recs and re-reconcile. This means that you will need to undo all the bank reconciliations, re-record that transaction and then re-do the reconciliations.

     

    Before undoing the bank recs though I recommend taking a backup of your file. I'd also recommend having a printed copy of all the bank recs, you can use them to re-reconcile quickly by selecting all transactions in the Reconcile Accounts window and then untick the transactions in the Outstanding Cheques/Deposits on the report.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

Tracey_H's avatar
Tracey_H
Former Staff

Hi KimMarks 

 

Thanks for your post. If a transaction has become unreconciled or been deleted in error the only way to fix the bank reconciliation is to undo the previous bank recs and re-reconcile. This means that you will need to undo all the bank reconciliations, re-record that transaction and then re-do the reconciliations.

 

Before undoing the bank recs though I recommend taking a backup of your file. I'd also recommend having a printed copy of all the bank recs, you can use them to re-reconcile quickly by selecting all transactions in the Reconcile Accounts window and then untick the transactions in the Outstanding Cheques/Deposits on the report.

 

Please let me know if you need further help.

 

If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

KimMarks's avatar
KimMarks
Cover User
4 years ago

Thanks so much for your reply Tracey.

 

I wasn't sure that I was able to undo my reconcillations back that far.

 

Yes, I thought I would have the all of my printed reconcilliations handy, so that I could re-reconcile once the deleted transaction was re-entered.

 

Thank you so much again for your assistance.

 

Kind Regards

Kim

  • Tracey_H's avatar
    Tracey_H
    Former Staff
    4 years ago

    KimMarks 

     

    You're very welcome Kim, please don't hesitate to post again if you need help in the future.

    • Pacific2000's avatar
      Pacific2000
      Contributing User
      4 years ago

      Hi there,

      The above answer was really helpful. Is there a way to unreconcile May 2020 and re do, without unreconciling all the months since then to current?

      Thanks :)

      • Tracey_H's avatar
        Tracey_H
        Former Staff
        4 years ago

        Hi Pacific2000 

         

        As bank recs follow on from one another, you do need to undo all bank recs back to May 2020 and then re-do them all in order.

         

        Please let me know if you need further help.

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