My bank statements won't balance either even though all entries correspond with all entries on MYOB file??? Last statement reconcilled perfectly when I did it, but if I go and check it now it doesn't look like it did? Really strange! Did an update this morning, am wondering if this update is causing problems?
HELP!!
Thank you for your post. Please allow me to extend you a warm welcome to the Community Forum. I hope you find plenty of information in this forum.
Regarding your concern, if bank reconciliation shows out of balance, we recommend to do a future-dated reconciliation to check if this will resolve the issue in out of balance. If doesn't work, you will need to undo the previous reconciliations were showing the out of balance and then redo the reconciliations. For more information, check out this Help Article: Fixing out-of-balance bank reconciliation.
Let us know if you need further assistance. We are happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
**Even when attempting to reconcile based on historical data (01/11/1753) or a future date (31/12/8999), the same out-of-balance amount is still being displayed.
Furthermore, the current balance and ending balance are showing as two different figures in the chart of accounts and bank reconciliation account.
Please check and give a solution for the same.
Hi CCC3,
Thank you for getting back to us and providing an update.
I am sorry to hear that you are having difficulty in your reconciliation. Basically, when you are reconciling a bank account, an out balance amount tells you that something is not quite right, you will need to determine if your out of balance is caused by your current reconciliation or a previous reconciliation. Please refer to this Help Article: Fixing out of balance in bank reconciliation. This has a detailed information and process that can help you with the issue.
If you still need assistance, please do not hesitate to contact us again. We are more than happy to help.
If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.
Kind Regards,
Cel
