Trial Balance not balancing
Hi How can i correct a Trial Balance not balancing by $ 72.99 debit when all the other ledgers match the trial balance. Is there a way this can by done by a one sided journal to make it right?
Forum Discussion
Hello - I have an issue with my Trial Balance as well it is out by $200 and it needs a one-sided journal to fix the problem in the retained earnings account - where do I go for this?
I did a live chat with MYOB yesterday and they told me they only assist with corrupt files not this issue - weird as it is their fault in the first place
Hi LundyRowan,
Welcome to the Community Forum!
Sometimes the trial balance can get a bit off for various reasons, so it's worth diving in to figure out what's up. First off, try troubleshooting it using the steps in this thread. However, if you're planning to record journal entries, check out this link. But honestly, it's recommended to consult with your accountant for further assistance. For live chat support, they handle a lot of different questions, but for stuff like payments or more complex issues, it's best to call phone support.
Cheers,
Princess
Thank you Princess,
I have consulted with the accountant and auditor and this is their advice - would you happen to have the phone support number?
Regards
Lundy
Hi LundyRowan,
You can find our support phone number by visiting the MYOB Support page on our help website.
Regards,
Earl
