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Marloes1306's avatar
Marloes1306
Contributing User
9 months ago

Trial Balance not balancing

Hi   How can i correct a Trial Balance not balancing by $ 72.99 debit when all the other ledgers match the trial balance. Is there a way this can by done by a one sided journal to make it right?
Princess_R's avatar
Princess_R
MYOB Moderator

Hi LundyRowan,

 

Welcome to the Community Forum!

 

Sometimes the trial balance can get a bit off for various reasons, so it's worth diving in to figure out what's up. First off, try troubleshooting it using the steps in this thread. However, if you're planning to record journal entries, check out this link. But honestly, it's recommended to consult with your accountant for further assistance. For live chat support, they handle a lot of different questions, but for stuff like payments or more complex issues, it's best to call phone support.

 

Cheers,

Princess

LundyRowan's avatar
LundyRowan
2 days ago

Thank you Princess, 

 

I have consulted with the accountant and auditor and this is their advice - would you happen to have the phone support number?

 

Regards

 

Lundy

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator
    2 days ago

    Hi LundyRowan,

    You can find our support phone number by visiting the "MYOB Support" page on our help website.

    Regards,
    Earl

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