Forum Discussion

LeonaSJ's avatar
LeonaSJ
Contributing User
8 months ago

Trouble with Receive Money

Hi , I am having trouble with 'Receive Money".  I am trying to use a recurring transaction and it keeps saying "something's gone wrong and AccountRight needs to close"  how do I fix this?

  • Hi LeonaSJ,

    Thanks for your post. When this error occurs, please clear your AccountRight cache to resolve the issue. Clearing the AccountRight Cache can often fix software discrepancies. Additionally, I recommend visiting this help page for more information about this error. Something's gone wrong and AccountRight needs to close. 

     

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi LeonaSJ,

    Thanks for your post. When this error occurs, please clear your AccountRight cache to resolve the issue. Clearing the AccountRight Cache can often fix software discrepancies. Additionally, I recommend visiting this help page for more information about this error. Something's gone wrong and AccountRight needs to close. 

     

    Feel free to post again, we're happy to help!

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.

    Regards,
    Earl