Forum Discussion

Qiu's avatar
Qiu
Experienced User
2 years ago

unallocated transaction for web version

hi there, I manually reconcile the bank in my desktop version, as we don't have a lots of transaction, but web version still shows I have unallocated transacactions. How can I get rid of those?
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Qiu

     

    Thanks for your response. 

     

    Generally, if we need to remove bank feed transactions from the file, we could process a bank feeds ticket to request the team to remove that.

     

    For us to create a bank feed ticket, I will send you a private message to collect data. We could continue the process from there. 

     

    Thanks, 

    Genreve