Error 0: Unexpected import error - Object reference not set to an instance of an object
Hi Im trying to import customer cards, with a Y to make the card inactive, and getting this error. Please advise Thanks
Forum Discussion
Hi - Im trying a number of things to fix this. I am literally importing 2 fields. The company name (to update the existing card) and the card status. I had a similar problem importing inactive status to items in this file, which was fixed by MYOB running a script on the file. Is this something that could be done on the Card File?
I managed to successfully import and update some of the cards, but not all, and there is no logical reason that I can see for this to not work. With the exception that these cards may have been set up by being imported from a 3rd party program
Hi Betabiz
If you are importing 2 fields, I suggest you use RecordID and card status. RecordID is a unique field, company name might not be and this will cause errors.
Regards
Gavin
Hi - I have tried with the Record ID. This does not work either
Hi Betabiz,
There is something wrong with either the import file or the process you are using. Perhaps attach a copy of the text import file (one with record ids), perhaps someone can spot the issue. I take it you have taken the record ids from the customer card export?
Regards
Gavin
