Hi HDG,
Thanks for reaching out.
Thanks for reaching out. It is as gavin12345 has mentioned the changes would be connected to the item number only. If the item number of the item we are trying to update is different from the upload file then it would create new items. Also, import errors have codes that will point us to what we need to alter in the file to avoid it.
May I ask for the import error or screenshot of the error.
Feel free to let us know if you require any further assistance.
Cheers,
Genreve
The errors are different each time i import the same file.
also how can you just import a file without all the blank spaces?
Hi HDG
I suggest you spend some time reading Importing and Exporting from the Support Centre to ensure you are correctly preparing your import file. If after following the support article, errors continue, attach to the post the import file as well as the importlog.txt report. Someone might then be able to provide guidance.
Regards
Gavin
I've realised there's another problem it will only allow 30 characters for an item description which is ludicrous. There's no way we can shorten a suppliers description of their items, why would it be only 30 characters? We have thousands of items and there's no way we are going through them individually to shorten them. So MYOB has truncated it now it makes no sense. It's enough we have to change the item number to fit 30 characters.
CAVEVO90820P DBL CAV EVOLUTION FLUSH PULL 2040X820X90 DBL
changed to
CAVEVO90820P DBL CAV EVOLUTION FLUSH PULL 2040X
