Forum Discussion

ianlennie's avatar
ianlennie
Contributing User
4 months ago

account categories set up

I set up a new account within equity but a general journal entry to that new account does not happen as it is not recognised. Please advise what needs to be done for the account to accept the journal...
Jemar_C's avatar
Jemar_C
Valued User

Hi ianlennie,

 

Thank you for your post and I understand that you are unable to set up accounts. This might something to do with your user access as you have to an Administrator or an owner in the account. 

 

Feel free to write a post if you need further assistance.

 

Cheers,

Jem

ianlennie's avatar
ianlennie
Contributing User
4 months ago

Not correct- I do have access as an owner. Keeps coming up with " unable to change account category" Looking for an answer here please

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    4 months ago

    Hi ianlennie , 

     

    I'm sorry to hear about your difficulty with the equity account. I believe reading through this forum thread can give insights into what can hinder editing your accounts. 

     

    If you still continue to have issue after reading through this, feel free to engage with MOCA through myob.com/support for any queries or assistance you might need. Don't worry if MOCA can't provide the help you need, our live chat team is just around the corner to pick up from where MOCA left off.

     

    Thanks,
    Genreve

     

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.