Can't reconcile accounts
Hello! I'm trying to reconcile an account but I can't get it to balance. There are only 2 transactions from that month (the very first transactions ever made on the account) so I figured it should be...
Forum Discussion
Hi jspoon,
Thanks for sharing the screenshot! Since it's your first time reconciling your bank account, an out-of-balance situation means something isn't quite right. This can happen for several reasons, like incorrect opening balances, transaction errors, or bank feed issues. As a troubleshooting steps, I would recommend doing a future-dated reconciliation. Here’s how you can do it:
- Go to Banking and select Reconcile Accounts.
- Choose the account you are trying to reconcile.
- Input the bank statement date as 31/12/9998.
- Copy the calculated statement balance to the closing statement balance form box.
- Click Reconcile.
- After that, undo the reconciliation.
Cheers,
Princess
