Forum Discussion

Jenny-Penny's avatar
Jenny-Penny
Trusted Cover User
2 years ago

Other Income & Expense Accounts

Hi Im just setting up my Chart of Accounts Essential Lite. It didnt come with Other Income & Expense Accounts. which I need. and I cant set them up cause I cant set up the Header Accounts.   I cli...
  • Genreve_S's avatar
    Genreve_S
    2 years ago

    Hi Jenny-Penny, 

     

    Thanks for reaching out. 

     

    Generally, if the other expense and other income accounts are missing their header accounts we could request this to be added. For us to provide further assistance please send us the following information as a private message to request this. 

    • Serial number 
    • Full name and email address
    • Company name 

    We look forward to your response. If you have any other concerns or questions feel free to include them in your next response.

     

    Cheers, 

    Genreve

Ella3's avatar
Ella3

Hi

I have thi issue. what shoul I do?

Genreve_S's avatar
Genreve_S
MYOB Moderator
2 years ago

Hi Ella3, 

 

Thanks for posting and welcome to the Community Forum. 

 

I'm sorry to hear about your file missing the Other Income and Other Expense headers. For this to be rectified we will need to ask the repair team to add the headers. I will send you a private message to collect more information to raise a case. 

 

In the meantime, feel free to post again in the forum if you require any further assistance. 


Thanks,

Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    2 years ago

    Hi Ella3, 

     

    I hope you are well. I sent you a private message on Monday, but I haven't received any response. 

     

    Let us know if you require any further assistance with your other expenses and other income headers. We're happy to help.


    Thanks,
    Genreve

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