STP week wage $0

Question

&nbsp;Hi hope i find the resolution. -&nbsp; Australia based.&nbsp;Week Ending 6 Sept i prepared 2 payslips for wages as per every week ..... same figures.Printed off the Payslip as per every week but on the Single Touch Payroll Reporting for that week it reads "Gross Payments" $0&nbsp; "PAYG Witholding" $0&nbsp; and Status "Accepted" like every week.WHY ?ATO Website shows $0 for that week too but under "Event Type" it says UPDATE.&nbsp;Did i unsuccessfully send the STP from Myob to ATO..... how do i do it now ?

isaiah_c · Answer

Hi Dianne0402,
&nbsp;
To confirm your payroll figures, please run payroll reports like the Payroll Register, Payroll Activity, and the Year-to-Date (YTD) Verification Report. Review these to ensure the figures for the pay period are accurate. If everything aligns, you're good to proceed. Then, make sure to send an update to the ATO to ensure they receive the correct figures.
&nbsp;
Regards,
Sai

bingbong · Answer

hello i am too having the same issue with gross payments showing 000 and PAYG showing 000can you pls advise how to fix is it a default button somewhere ?

earl_hd · Answer

Hi bingbong,I would suggest to check pay items: Ensure that the pay items used in the pay run are correctly categorized under gross payments and PAYG. Sometimes, pay items might not be set up correctly, leading to incorrect reporting. Additionally, run a zero dollar pay run: This can help reset the figures.I hope this helps!Regards,Earl

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STP week wage $0

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