Forum Discussion

Hannah_Wilson's avatar
Hannah_Wilson
16 days ago

Bank feed double up

Today 12 items from 1/8/2024 and 2/8/2024 have appeared in my bank feed.  These items were already reconciled in August.  Why have they appeared again?  How can I delete them without causing any issu...
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  • Doreen_P's avatar
    Doreen_P
    14 days ago

    Hi Hannah_Wilson,

     

    There's no feature in MYOB Business to delete bank feed transactions. A ticket must be submitted to MYOB to have those transactions deleted. For that to happen, you can reach out to our support team directly via our virtual assistant MOCA, or submit a support case via My Account.

     

    Best regards,

    Doreen

Doreen_P's avatar
Doreen_P
MYOB Moderator
14 days ago

Hi Hannah_Wilson,

 

There's no feature in MYOB Business to delete bank feed transactions. A ticket must be submitted to MYOB to have those transactions deleted. For that to happen, you can reach out to our support team directly via our virtual assistant MOCA, or submit a support case via My Account.

 

Best regards,

Doreen