Forum Discussion

NickyS1's avatar
NickyS1
Experienced User
8 months ago

Bank feed not active in MYOB

Hi,   I requested a bank feed for one of our bank accounts on 19/3/24 & my bank is showing it as active.  However, in 'manage bank feeds' within myob, it is showing a status of 'awaiting bank' & no...
Bank feeds
Earl_HD's avatar
Earl_HD
MYOB Moderator
8 months ago

Hi NickyS1,

Thanks for your post. If the status of the bank feeds shows "Awaiting Bank," it indicates that we've received and processed your application, which has been sent to the bank. We're currently waiting for the bank to process the application and activate the bank feed.
 

Regarding the existing bank feed showing "Awaiting Bank," we can check that from our end. To assist you better, please send us a private message with the following information:
 

  • Serial Number
  • Bank Account
  • Company File ID
  • Full Name and Email

Additionally, I recommend clearing your browser's cache and history to resolve any browser-related discrepancies.

 

Looking forward to your response.
Regards,
Earl

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