Bank Feed not matching MYOB PAYBY
Hi Guys, I hgave just signed up to do online payments for customers. I sent myself a small invoice and paid it by BPAY to how it worked. The payment has gone through to Undeposited Funds account and ...
Forum Discussion
Ok. I found the setting.
Go to the main screen and select "Online Invoice Payments"
Then select "your customers pay the surcharge" and "save" once they are paying the surcharge the bank feeds should match up.
I am with MYOB Business. All my settings are correct already. And you cannot pass the BPAY surcharge onto a customer or the 0.25c. So the it still does not match the bank feed.
Oh No! I was hoping this would rectify the issue but obviously had to wait for a customer to pay the test the theory. So are all your payments less 25c of the invoice amount?
Yeah thats correct. and if they select to pay by Bpay the 1.8% will be charged to you aswell and come off the invoice.
Hi TurnerSighns,
may I ask you if you have a BPAY Biller account
Yes, via MYOB. I have received payment via BPAY before now with no troubles and it has matched in MYOB in bank feeds previously.
