Forum Discussion

BAA1's avatar
BAA1
2 months ago

Bank feeds now not required

I linked a bank account and now I don't need to have it linked but about 12 bank feeds have come in. How do I delete these transactions please?

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator
    31 days ago

    Hi BAA1,

     

    I understand that you no longer need the bank feed transactions. Since the bank feeds are bank statement transactions feeding directly to your file, there is no option to delete this in the system from the application. The transactions do not affect the ledger directly, but they serve as a reference. However, if you need to have them deleted, you may reach out to support to request to remove all transactions. 

     

    Let us know if you need any other help.

     

    Thanks,
    Genreve

    • BAA1's avatar
      BAA1
      31 days ago

      Hi Genreve

      Yes I shouldn't have got bank feeds for this particular account so I would like to delete the 12 or so statement items that have feed in. Do I contact support then?

      Thanks Terri