Bank Reconcile - web version
The last few days i have had an issue with the bank reconciliation on web version.
When attempting to create a transfer to another account (ie credit card payment from an operating account) it immediately failys and provides an error in ed at the top "An unrecognised error occurred - unknown error code"
This is different to the usual time out errors that occur, the error pops up immediately.
It is happening with a line that i am trying to match to a payment as well. The error message on this one is below and i have retried again today with same result
"An unrecognised error occurred - unknown error code. Please try again. If the error persists, get in touch with us. Request ID: 4834f60c-4bbc-4448-ac68-14a95efc659f."
Pic attached
When there is a matching invoice, i click save and the error occurs after about 3-5 seconds.
A different error occurs when i have a transfer and click save.
The same error occurs when i go into a bill and click 'add payment' and save.
I use a Mac so am unable to check the desktop app